Shipping / Payment methods

In principle shipping takes place within the USA.

  • There is no minimum order value.
  • Orders worth US$ 200 or more are free of shipping costs for USA and Canada.
  • For orders under US$ 200.00 within the USA, we charge US$ 9.99 shipping costs. Certain exceptions apply to shipments to Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands - please contact us in advance.
  • For orders under US$ 200.00 from Canada, we charge US$ 30.00 shipping costs.
  • For shipments and orders outside of the USA, the customer is responsible for paying tax and corresponding duties. If a customer refuses this responsibilities or does not pay the shipping party, the return costs will be invoiced as well.
  • We only accept orders to valid addresses.
  • We do not deliver to P.O. Boxes. The order addressed to a P.O. Box may be delayed, will not be covered by any Service Guarantee and will require an address adjustment.
  • Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted as well as orders by the Armed Forces outside the US mainland.
  • The price includes packaging costs.
  • The statutory VAT is included in all prices.
  • Orders are usually delivered within 1-2 working days.
  • Shipping days: Monday to Friday.
  • Orders will not be shipped on national holidays.
  • All information without guarantee. Subject to change without notice.

Accepted payment methods

  • Apple Pay
  • Credit card
  • PayPal Express Checkout


Joya Shoes USA,






東京都千代田区神田鍛冶町3-3 松見ビル7階

TEL 03-6260-8998

Dear Visitor,

Our Japanese website is currently unavailable due to maintenance work. You have been forwarded to our US website. If you would like to contact our Japanese office, please use the contact details below:

Joya Japan by Five Ring Co., Ltd., 101-0045, 7th floor of Matsumi Building, 3-3 Kanda Kajicho, Chiyoda-ku, Tokyo. Phone no.: 03-6260-8998