Shipping / Payment methods
In principle shipping takes place within the USA.
- There is no minimum order value.
- Orders worth US$ 200 or more are free of shipping costs for USA and Canada.
- For orders under US$ 200.00 within the USA, we charge US$ 9.99 shipping costs. Certain exceptions apply to shipments to Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands - please contact us in advance.
- For orders under US$ 200.00 from Canada, we charge US$ 30.00 shipping costs.
- For shipments and orders outside of the USA, the customer is responsible for paying tax and corresponding duties. If a customer refuses this responsibilities or does not pay the shipping party, the return costs will be invoiced as well.
- We only accept orders to valid addresses.
- We do not deliver to P.O. Boxes. The order addressed to a P.O. Box may be delayed, will not be covered by any Service Guarantee and will require an address adjustment.
- Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted as well as orders by the Armed Forces outside the US mainland.
- The price includes packaging costs.
- The statutory VAT is included in all prices.
- Orders are usually delivered within 1-2 working days.
- Shipping days: Monday to Friday.
- Orders will not be shipped on national holidays.
- All information without guarantee. Subject to change without notice.
Accepted payment methods
- Apple Pay
- Credit card
- PayPal Express Checkout
Joya Shoes USA, firstname.lastname@example.org