Shipping / Payment methods

In principle shipping takes place within the USA.

• There is no minimum order value.
• The standard rate for all shipments is US$ 4.99 for all states on the US mainland (excluding Alaska, Hawaii, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands).
• The standard rate for all shipments to Puerto Rico is US$ 9.99
• The standard rate for all shipments to Alaska and Hawaii is US$ 49.99.
• The standard rate for all shipments to Canada is US$ 19.99.
• If you would like to order from one of the following locations, please contact us in advance: American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau and U.S. Virgin Islands.
• For shipments and orders outside of the USA, the customer is responsible for paying tax and corresponding duties. If a customer refuses this responsibilities or does not pay the shipping party, the return costs will be invoiced as well.
• We only accept orders to valid addresses.
• We do not deliver to P.O. Boxes. The order addressed to a P.O. Box may be delayed, will not be covered by any Service Guarantee and will require an address adjustment.
• Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted as well as orders by the Armed Forces outside the US mainland.
• The price includes packaging costs.
• The statutory VAT is not included in all prices.
• Orders are usually delivered within 1-2 working days.
• Shipping days: Monday to Friday.
• Orders will not be shipped on national holidays.
• All information is without guarantee and can be subject to change without notice.

Accepted payment methods

• Credit card
• PayPal Express Checkout

Contact

Joya Shoes USA, info@joyashoes.us.com