Shipping / Payment methods

In principle shipping takes place within the USA.

  • There is no minimum order value.
  • Orders worth $ 200 or more are free of shipping costs.
  • For orders under $ 200.00 within the USA, we charge $ 9.99 shipping costs. Certain exceptions apply to shipments to Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, American Virgin Islands and Canada - please contact us in advance.
  • For shipments and orders outside of the USA, the customer is responsible for paying tax and corresponding duties. If a customer refuses this responsibilities or does not pay the shipping party, the return costs will be invoiced as well.
  • We only accept orders to valid addresses.
  • We do not deliver to P.O. Boxes. The order addressed to a P.O. Box may be delayed, will not be covered by any Service Guarantee and will require an address adjustment.
  • Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted as well as orders by the Armed Forces outside the US mainland.
  • The price includes packaging costs.
  • The statutory VAT is included in all prices.
  • Orders are usually delivered within 1-2 working days.
  • Shipping days: Monday to Friday.
  • Orders will not be shipped on national holidays.
  • All information without guarantee. Subject to change without notice.

Accepted payment methods

  • Apple Pay
  • Credit card
  • PayPal Express Checkout

Contact

Joya Shoes USA, info@joyashoes.us.com